Forum Discussion
wh1
1 month agoOrganizer
WiFi Boost 7 Restarting Everyday Around 1AM
Hello, I've been encountering an issue which seems to have only started recently. The WiFi boost 7 I got as part of upgrade to 1.5G on Jan 2026 has recently been restarting itself around 1AM-1:30AM ...
- 18 days ago
Third day and it looks like the restarting has stopped.
Telus must have fixed something on their end in which it kept telling the wifi boost to restart at the same time every day. No idea if this post brought any visibility into the issue
I appreciate that the issue is fixed, but I did not like how it was treated as if the boost restarting every day was normal given that the firmware version was the same after every restart. Additionally, the callback request mentioned here still did not happen (I'm sure they have this supposed call recorded and could find it or even see the length of this call) and me mentioning as such did not trigger another request for a call for some reason. I just wanted to help troubleshoot the issue and raise awareness of it.
At the end of the day, I just wanted the constant restarts to stop and I'm glad that it did eventually.
geloluis18
22 days agoNeighbour
anybody got a fix? started exeriencing this about a week ago and hasn't stopped since. wifi reboots around 1:30 consistently at night.
- wh120 days agoOrganizer
They might've finally fixed something on their end. Mine didn't reboot today, uptime showing 1 day + 8 hours (time since last reboot) but I wasn't awake to verify. Will see if it happens again tomorrow
- florida21 days agoNeighbour
Nah, the reboots have continued unfortunately...
- TELUS_Support21 days ago
Official Support Team
Hi geloluis18 - Have you tried a full reset of the system?