Forum Discussion
Teedup58
5 months agoNeighbour
Where can I buy a booster for my TELUS Arcadyan wifi hub?
I recently had TELUS setup a Pure Fibre Internet connection that included an Arcadyan wifi hub. The system works well except the wifi connection in a far basement bedroom is sketchy. I feel confident a single wifi booster would resolve the issue.
I do not want to sign up for the $10 per month Wifi Plus for a single booster. I understand I can purchase a booster but the TELUS website doesn't make it easy to figure out how to do this.
Can anyone point me in the right direction?
Thanks,
-mark
I purchased a NETGEAR Wireless AX1800 Wi-Fi 6 Mesh Range Extender (EAX15) from Best Buy. Works well. Resolved the issue.
5 Replies
- Teedup58Neighbour
I purchased a NETGEAR Wireless AX1800 Wi-Fi 6 Mesh Range Extender (EAX15) from Best Buy. Works well. Resolved the issue.
- C_Fun
Community Manager
Hi there, thanks for reaching out! You’re right, a single Wi-Fi booster can often improve coverage in those hard-to-reach spots like a basement bedroom.
You’re welcome to purchase a compatible Wi-Fi extender or mesh unit yourself without subscribing to the $10/month Wi-Fi Plus plan.
For best results, we recommend boosters that support MoCA or mesh networking compatible with your Arcadyan Wi-Fi Hub. You can find these devices at most major electronics retailers or online.
- Teedup58Neighbour
Thanks for your reply.
Please confirm that TELUS does not sell boosters any longer. I know you used to. I would much rather purchase directly from TELUS to ensure compatiblity.
- El-Eric
Community Manager
I see that you solved the problem but I didn't want to leave your question unanswered.
We do not sell boosters anymore. They are only included in our Wi-Fi Plus service.
Glad you were able to resolve your issue!