Forum Discussion
SpaceAce68
3 years agoNeighbour
Using Ce Smart Plugs with the new TELUS Fiber Modem and Wireless AP devices
Hey all, I've been struggling a lot as of late to get my CE Smart Wi-Fi plugs back on my network since being converted over to TELUS Fiber and being handed a bunch of new equipment (a new Router and ...
- 3 years ago
SpaceAce68 Wrote: Each CE Smart plug is only supported on 2.4ghz.
There has been a discussion regarding this matter in the forums previously. You may want to check this thread out regarding temporally turning off the 5.0Ghz network, and connecting your devices, then changing it back to a dual band network.
Thread linked here: https://forum.telus.com/t5/Internet-Home-Phone/How-do-I-set-up-a-2-4-ghz-network-on-my-5-ghz-Telus-Hub-Modem/m-p/112192#M27186
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
Aworldintime
3 years agoNeighbour
We have the same set up and have had no luck with telus helping us. It's been weeks of me trying to get help with no fix. And doubt there ever will be. They have something blocking the ability for these plugs I guess. It's so frustrating. And I can't find anything that will work with it.
- Hadfield3 years agoNeighbour
Me as well very disappointing as I have 4 of them and they worked with Shaw