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WallysWorld's avatar
WallysWorld
Friendly Neighbour
6 years ago
Solved

Upgrading from Telus 25 to 75 with a T3200M...do I need an installer visit?

Hello, Just wanting to make sure that I don't need an installer visit to upgrade my Telus plan from 25 to 75? I don't have Optik TV so I am pretty sure that no visit is needed, but I just want to ma...
  • NFtoBC's avatar
    NFtoBC
    6 years ago

    Then you will likely need a technician to visit. For 75 Mbps service, you will need 2 phone jacks attached to the router.

WallysWorld's avatar
WallysWorld
Friendly Neighbour
6 years ago

Hi,

 

We live in a townhouse with 2 phone lines: 1 upstairs and mine line downstairs with the internet only on my line. Only the downstairs line share phone and internet on the same line. If that makes sense?

 

Thanks.

NFtoBC's avatar
NFtoBC
Icon for Community Power User rankCommunity Power User
6 years ago

Then you will likely need a technician to visit. For 75 Mbps service, you will need 2 phone jacks attached to the router.

  • WallysWorld's avatar
    WallysWorld
    Friendly Neighbour
    6 years ago

    Thank you for posting that. Very helpful.

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