Forum Discussion
Unstable Wi-Fi connection (never happened before)
I have Internet 75 package. The Wi-Fi connection seems not stable recently. Most of time it's OK, but sometimes pretty slow. Link speed from my laptop (supporting Wi-Fi 6) varies between 11 Mbps and ...
Thanks for your reply. I reset the T1200H to original factory settings last night, and things seem to be back to normal. The Wi-Fi speed appears to be faster than before - at least for now. I will keep watching the situation.
BTW, Will Telus charge me if I request for a new model of the modem/router when the device is working properly?
A-B
Community Manager
Community ManagerYes, but if yours is causing you to factory reset in order to get the speeds you should be getting, I'd think that's a completely different story.
