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SK2777's avatar
SK2777
Just Moved In
2 hours ago

Thank You SLUIS for Your Assistance

I would like to express my appreciation for the assistance I received during my call on June 22, 2026, at approximately 10:35 am.

I called TELUS again and spoke with an agent named SLUIS, who was very helpful, clear, and professional. He took the time to explain my situation properly, including the approximate difference in fees between canceling on the contract end date and canceling on the billing cycle date. His explanation helped me understand my options and make an informed decision.

SLUIS also assisted me with the cancellation process in a respectful and efficient manner. After my earlier experience, I truly appreciated his professionalism and clear communication.

Please pass along my thanks to SLUIS for his excellent customer service.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Wow, thanks for following up with us here and please disregard our other comment. You can always respond to our private message since we'll be happy to pass along your feedback.