Forum Discussion
TelusTV+ Guide Freezing on Apple TV
Anyone else having this issue? TelusTV+ guide is extremely frustrating to use as it constantly freezing and switches between days / hours when scrolling the guide, depending on the length of the prog...
TELUS_Support
Official Support Team
Official Support TeamThat definitely sounds annoying.
For the switching issue, can you try disabling the touch-sensitive surface of the remote to see if it's perhaps registering unintentional touches causing conflict? Here's how:
- Go to Apple TV Settings > Remotes and Devices.
- Change Clickpad from "Click and Touch" to "Click Only"
For the freezing can you try uninstalling the app, then reinstalling it to see if that helps?
