Forum Discussion
rx999
2 months agoNeighbour
Telus TV Mini Issues
Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade:
The feed often freezes or just goes blank, particularly when pausing live TV
Periodic notifications that the remote h...
sgwade56
22 days agoAdvisor
I have to agree completely. The new minis and associated service are a complete failure! Today my wife find that she cannot get “subtitles” (CC) on her Britbox App making it almost impossible to watch. I have sent multiple emails regarding multiple different shortcomings with very minimal success at resolution. Time to consider options!
buckycat
19 days agoRockstar
https://help.britbox.com/hc/en-us/articles/360042788534-How-do-I-enable-closed-captions
- sgwade5619 days agoAdvisor
Thank You but none of these options apply to the Britbox app on my Telus TV+ streaming service. There is only a “subtitles” selection which cannot be activated. Luckily I have a ROKU TV so I can use that App instead of the streaming service I am actually PAYING for
- KHR19 days ago
TELUS Team Member
- sgwade5619 days agoAdvisor
None of these options work. There is no s or cc option, simply a “subtitles”bubble which when I select gives me an option to turn on bur which I cannot scroll to. I have noted through a google search that the Neighbourhood refer to many conflicts with Telus TV