Forum Discussion
Telus TV Mini Issues
Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade:
The feed often freezes or just goes blank, particularly when pausing live TV
Periodic notifications that the remote h...
Recently forced to "upgrade" my old Optik TV digital box to the Telus TV Mini and it is horrible! So many annoyances that make it much less user friendly/more cumbersome to navigate.
Now when I turn on live TV, there is no audio and the video is sped up. It does this for a few minutes then freezes all together. Strangely, only one channels seems to be working normally. Completely unusable if I have to reset it or reset my modem every time I want to watch TV. Extremely frustrated that I am paying so much for this downgrade in equipment!!
TELUS_Support
Official Support Team
Official Support TeamThat's very strange and you shouldn't have to restart it and your router every time. I'll send you a PM to secure your account details and get you a member of the tech support team to look into this for you.
This is happening on my box as well. I have to reboot numerous times in a week. This new Telus tv is a downgrade. I expect more from telus
