Forum Discussion

P_R's avatar
P_R
Neighbour
3 years ago
Solved

Telus Fiber With Ubiquity Dream Router

I recently purchased a Ubiquity Dream Router and am unable to connect the device to the fiber modem. When I do it notes no internet. I spoke to Telus and they were escalating it and then unfortunatel...
  • BloodyOFL's avatar
    9 months ago

    I had a similar issue when my UDR was first connected to the Telus modem. It turns out the default network of 192.168.1.1/24 conflicted with the Telus network in the same range. Logging into the UDR and going to Settings / Networks / Default, and changing it to 192.168.2.1/24 and then going back to the Settings page and selecting Save resolved the issue. Within a minute the console no longer displayed No Internet, and my devices reconnected and everything was resolved. Made sure to connect my network to the 10G port on the Telus modem, and started seeing significantly faster speeds than with my old provider.