Forum Discussion
Telus Fiber and third party router
Hey everyone, I have been struggling with this. I have the Telus fiber that comes into a nokia ont xs-250x-a modem. From there it goes into a Telus Network access hub. Then to my third part tp-link wi...
I am running a speed test from my laptop and my cell phone using speedtest.net. After the network access hub is rebooted and the third party router is rebooted, it has high speed, then the very next test within a min. is the low speed, and every test after is low speed. Hopefully that makes sense.
C_Fun
Community Manager
Community ManagerHere are a few steps you can take to troubleshoot this issue:
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Check Network Load: Ensure that no other devices are consuming a large amount of bandwidth while you're performing the speed tests.
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Update Firmware: Ensure that both your network access hub and third-party router have the latest firmware updates.
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Positioning: Make sure your router is positioned in a central location and not obstructed by walls or other electronic devices that could interfere with the signal.
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Wired vs. Wireless: If possible, perform a speed test using a wired connection to see if the issue is specific to the wireless network.
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Router Settings: Review the settings on your third-party router. Sometimes, certain configurations or security settings can impact speed performance.
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Interference: Ensure there’s no interference from other devices operating on the same frequency, like microwaves or cordless phones.
If these steps do not resolve the issue, it may be beneficial to test with a different router to see if the third-party router is the cause. Additionally, contacting tech support may provide further insights and potential fixes for your speed inconsistencies.
