Forum Discussion
coverdub
2 years agoNeighbour
Telus Failed to cancel my Shaw account after installation
After being contacted by Telus to change from Shaw to Telus, the agent agreed Telus would pay the Shaw cancellation fees and would cancel Shaw on my behalf. After I agreed to change and Telus install...
TELUS_Support
Official Support Team
2 years agoHi coverdub - usually the cancellation of the other provider is usually 5 days after installation as mentioned. If it hasn't happened, there may be an issue with how the form was submitted. We will send you a message so we can help