Forum Discussion
Suites in apt building fibre ready except mine
I’m reaching out in frustration after repeated unsuccessful attempts to upgrade my suite to Telus PureFibre service. Recently, Telus made infrastructure upgrades in my apartment building. A tech was...
TELUS_Support
Official Support Team
Official Support TeamHi TylerwB - sometimes our systems are wrong and we need to fix them. We'll send you a private message to gather more details and go from there
I have the same problem. I have the fibre cable in house already, and I had the purefibre plan before. Now I want to go back to Telus, but the rep said purefibre is not available at my address. Could you fix my issue, too. Thank you.
