Forum Discussion

rooktv25's avatar
rooktv25
Friendly Neighbour
10 months ago

Satellite TV Receiver issues

I have a 9241 PVR which has already been replaced once but the problem persists.  Certain channels (and more all the time) come in like the video is jerky.  Very irritating.  I did speak to a Telus a...
Winkfarm45's avatar
Winkfarm45
Neighbour
10 months ago

Same problem here on a 9241 receiver. Most channels are so jerky I think I’m having a seizure. I don’t know if it’s a frame rate issue or what. 

rooktv25's avatar
rooktv25
Friendly Neighbour
10 months ago
Right? Telus told me it was a glitch with that receiver
  • Adella's avatar
    Adella
    Neighbour
    10 months ago

    Did they offer to replace said receivers?

     

    • rooktv25's avatar
      rooktv25
      Friendly Neighbour
      10 months ago
      Yes! I have replaced mine but the problem persists. My regular receiver (not a pvr) works fine.
      • Adella's avatar
        Adella
        Neighbour
        10 months ago

        On a different topic, did they send you the receiver and then you had to contact TELUS to register the new one you received?

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