Forum Discussion

MrSL's avatar
MrSL
Rockstar
3 years ago

Recording retention and adding time...

why can't I post? The requested URL was rejected. Please consult with your administrator.

Your support ID is: 2706771287811005177

4 Replies

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    What is the issue? Your post here clearly worked.

    • MrSL's avatar
      MrSL
      Rockstar

      😆this post worked, obviously. I was unable to save to another post - see the rest of the post after the ?

       

      It was several paragraphs long and even when I saved the text to another file, logged out / in etc it wouldn't save the post without the error "The requested URL was rejected..."

       

      I tried with or without VPN, different browsers, there was no links, urls, no mention of anyone and no offensive language contained within. In fact most of it was re-posted(?) within: https://forum.telus.com/t5/Optik-TV/Sports-Golf-not-always-adding-additonal-hour-to-New-recordings/td-p/142885

      but for this post I copied numerous parts of the text saving after each insertion before proceeding hoping this would show what it didn't like.

       

      I thought maybe they were using 'text recognition software' to scan, before posting, but the error doesn't really tally with that. I was hoping someone within Telus has seen that error before and could shed some light.

      • Nighthawk's avatar
        Nighthawk
        Icon for Community Power User rankCommunity Power User

        Sometimes that error appears if there was an issue with one of the cookies. Clearing them after logging out can sometimes help resolve that error.