Forum Discussion
Phoar
3 years agoFriendly Neighbour
PVR not recording series
For months we have series recordings that just stop recording. It could be after 6 episodes or 3. They just stop. I have changed settings to repeats, reset everything and asked Telus Support. Try to r...
MrSL
3 years agoRockstar
I feel your pain Phoar . I have had the same issues for months. Series scheduled to record 'just disappear' mid series. Not 100% but I have been unable to add the program back (i.e. create a New series schedule) but can set it as an individual recording. I posted way back in June: "Disappearing recording Schedules" which is still active, if you can find it... I had another mysteriously vanish yesterday mid series. Extremely annoying! I have not had a reply to my open post A-B in the last 4 weeks. Does Telus stop answering questions that are old listings? 🤔
- Phoar3 years agoFriendly NeighbourMrSLat least I am not alone. It is very frustrating as we often forget what series are recording and when we remember we can only record the individual recordings just like you mentioned.
- markusinbc3 years agoNeighbourI’m a new to this cloud PVR and I’m having the same issue with series recordings. I had Amazing Race Canada set up and now this week it didn’t set up to record. I’ve also set up a series recording for TMZ - don’t judge me 🙂 And some days it won’t record. If I go to the recording one that day, it still won’t let me record and says “recording cannot be set”. Tried calling tech support but was on hold for too long so I hung up.
- A-B3 years ago
Community Manager
Not at all. If I remember the thread, I believe Optik-Kate passed your feedback off to the development team. Rest assured our team is working on resolving these issues as quickly as possible.