Forum Discussion
PureFibre 3 Gigabit Internet only provides 1.3 Gigabit speeds
I have had PureFibre 3 Gigabit Internet for some time and am not able to get more than 1.3 GB speed when connected directly to the fibre 10G port. Calling technical service I was told that this is th...
VernD Did you resolve your November post problem?
Somerside The question that needs to be answered is whether the service is actually at your door. Paying for an available service plan does not mean it is available. Should not an install tech have the equipment to test if it is available instead of this process of trying to fix it?
The install tech left so fast and has not responded to my question on service level. So I am left with Telus customer support. The firmware on the Hub just confirms there is service. It implies it checks speed but certainly does not report it to the user.
