Forum Discussion
lesliejohn
5 years agoNeighbour
Optik TV wireless box signal lost
I just got Optik TV installed in my home. My wireless box shows full bars, box I noticed that channels tend to freeze and I get the signal lost message. Is this something that can be resolved through ...
- 5 years ago
Hi lesliejohn Have you tried to reboot the system to see if you would have the same issue. You can visit this link to get more help. https://www.telus.com/en/bc/support/topic/optik-tv-help/fixing-an-issue?linktype=search_topResult_Troubleshooting%20optik%20TV_Optik-TV-Support-Fixing-an-issue&linkpos=1
xray
5 years agoHero
Your router needs to support multicast. Do a search here on multicast as there had been plenty of discussion on this topic.