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Optik TV wireless box signal lost
I just got Optik TV installed in my home. My wireless box shows full bars, box I noticed that channels tend to freeze and I get the signal lost message. Is this something that can be resolved through my third party router or a power line adapter? Or would this be another issue?
Hi lesliejohn Have you tried to reboot the system to see if you would have the same issue. You can visit this link to get more help. https://www.telus.com/en/bc/support/topic/optik-tv-help/fixing-an-issue?linktype=search_topResult_Troubleshooting%20optik%20TV_Optik-TV-Support-Fixing-an-issue&linkpos=1
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- Your router needs to support multicast. Do a search here on multicast as there had been plenty of discussion on this topic.
Hi lesliejohn Have you tried to reboot the system to see if you would have the same issue. You can visit this link to get more help. https://www.telus.com/en/bc/support/topic/optik-tv-help/fixing-an-issue?linktype=search_topResult_Troubleshooting%20optik%20TV_Optik-TV-Support-Fixing-an-issue&linkpos=1
