Forum Discussion

Slyfox's avatar
Slyfox
Neighbour
11 months ago

Omg i cant choose just one Telus optik tv

We have had this telus optic tv one week. Have had problems from the get go.  1) The recordings seem to work now that we subscribe to the service. But when we try & delete a recording after watching...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
11 months ago

We’re sorry to hear about these ongoing issues with your Optik TV service. That’s definitely not the experience we want for our customers. Please send us a private message with your account details, and we’ll do our best to help. 

  • Slyfox's avatar
    Slyfox
    Neighbour
    11 months ago
    Is this where I send the private message?



    Sent from my Galaxy

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      10 months ago

      We replied to your private message, check your inbox. Thanks.

    • Rocky3's avatar
      Rocky3
      Guardian
      11 months ago

      you have to be logged in to see the send message button after you click on Telus Support above your last post

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