Forum Discussion
No Way to Cancel Unwanted Services
I was paying 95/mo ($10 extra because I returned their Optik box) and I just got a bill for $175 out of the blue. All I wanted to begin with, was internet, nothing else, not even essentials. I've spe...
I also cannot find any way to cancel unwanted service. I submit requests and I get a generic "We are experiencing technical issues, try again later". I've tried several times and different times of the day and it never works. Cannot get a live agent on the support chat and get stuck on hold for hours on the support phone line. Has anyone else found a way to prevent them from continuing to bill for unused services?
TELUS_SupportOfficial Support Team
Hi lgillstrom, we've sent you a PM.
