Forum Discussion
shegide
4 years agoOrganizer
No video, no sound on Toshiba Smart TV
I've had the TV for six years and it's been perfect. No problems whatsoever, no signs that it was failing. So, a few days ago I was watching a movie on Netflix and about half-way through I hit back/e...
- 4 years ago
Sounds like a back lighting or main board issue. The very least you should be able to see the TV menu regardless of a source connected to it. I believe it's time to shop for a new TV.
xray
4 years agoHero
Test the TV HDMI input by connecting to a laptop or DVD/Blu-ray player. If that works then the problem is the Optik box. If it doesn't work then it's your TV or HDMI cable.