Forum Discussion
No internet (red light no fibre connection / error)
Hey guys, I need help. My telus wifi hub router is not working as the Wifi signal is blue but the internet is red with the detailed sign as (no fibre connection/error) I don’t know how to help fix thi...
What do you mean wifi signal is blue but the internet is red?
You can try to factory reset it then reboot it.
Nighthawk
Community Power User
Community Power UserA red internet light means it has no connection to Telus. As long as the cables are all still properly connected, that typically involves tech support and/or a repair tech.
