Forum Discussion
Optikal_Speak
2 years agoLeader
My Favorite Channels and Recording Settings?
With respect to Optik TV+ 21T boxes, the persistent issues with My Favorites and Recording Settings/Options are in their 2nd year. Is it asking too much: Telus, if you are reading this, are the...
Optikal_Speak
2 years agoLeader
That type of canned, boilerplate Telus Support response is not aging well.
I'll take it up with Loyalty/Retention and request a monthly credit for the 7-Theme Pack portion of the bill. Only paying for the Crave and Netflix premium portions would be fair and reasonable until these "TV-" issues are resolved.
TELUS_Support
Official Support Team
2 years agoSounds like a plan. Let us know if you have any other questions and we'll be here.