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Massive reported network traffic on MyTelus?
I have fibre service with an NH20A in bridge mode to my own modem. I have nothing plugged into the other NH20A ports. I am seeing massive internet usage when I log into MyTelus, much higher than the ...
Just an update. I didn't do a factory reset, but I rebooted the NH20A and things look good ever since. HOWEVER, this is interesting: I went back onto the MyTelus site today and the big usage numbers shown above for Nov 6 to 10 are no longer shown AT ALL, THOSE DATES ARE COMPLETELY MISSING missing from the usage report. I suspect that Telus discovered that their system was reporting bogus usage numbers and got rid of the erroneous data.
Oh, forgot to mention that the NH20A was also identified in the botnet vulnerable devices on the TomsGuide link shown above, which leads me to suspect it is the problem.
FuzzyLogic
Community Power User
Community Power UserI don't have a NH20A to confirm but since this vulnerability was reported in 2021 I would suspect that Telus has rolled out and update to the firmware long ago.
You normally don't need to do anything as this would be pushed out by Telus.
Doing a factory reset should not cause any issues. If you have any customizations they will be lost. The password should be on the router unless you have changed it.
I believe a factory reset will restore the password to the one listed on the router.
Where exactly are you seeing this large data transfers? Are you referring to the Data Usage graph that Telus provides? Are you running any form of peer-to-peer file sharing?
