Lower internet speeds

As for the game downloading, that's often simply due to their end and not your speed, i.e. I have the same speed at my place and installing games from GamePass or updates, etc. never download near that speed, and my Series X is hardwired about 5 feet from my TELUS equipment. Last I remember downloading an update for Dead By Daylight I think I saw it peaking at like 220mb/s?

As for the general speed itself there are of course a number of issues that can impact it...interference/saturation from other nearby signals (if using Wi-Fi) to the equipment itself. If rebooting your equipment doesn't get you closer to the desired speed via a speedtest, you can always reach out to our Tech Support team at 1-888-811-2323 or via Live Chat online at www.telus.com/assist for further assistance and investigation!