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Baah's avatar
Baah
Neighbour
7 months ago

looking for internet setup

I have telus internet with Network access hub mounted on the wall, for wifi access I have the wifi 6 (white can looking thing )  previous setup I had was  ONT - Modem - boosters,    why doesnt my new setup have a modem? 

2 Replies

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User
    7 months ago

    Fibre doesn't use a modem. The ONT converts the fibre to copper and the next device is a router. 

     

    If the Telus Network Access Hub looks like this:

    then that is the both the ONT and the router/gateway all in a single unit.

     

    Telus Wifi Hub (also a combo ONT/router) looks like:

    The Wifi 6 Boost unit looks like:

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    7 months ago

    The white unit you're describing is actually our TELUS Wi-Fi Hub so that'd be what you're thinking of. It's your Wi-Fi gateway.

     

    What's the serial number on it?

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