Forum Discussion
PatriciaWaters
2 years agoNeighbour
Long distance via a reseller
Hello. My 84 year old mother has had her home phone Long Distance from reseller Uniserve disabled. We have waited 5 weeks for it to be re-enabled. We were told today that Uniserve resells TELUS Long ...
TELUS_Support
Official Support Team
2 years agoDefinitely not the experience we want our customers to have. Have you or your mother spoken directly with our Home Services team to inquire about this?
- PatriciaWaters2 years agoNeighbour
I have only done the Chat. The Chat person was very responsive but only suggested I speak with Bell. I have done that but the Bell person only told me that their system was set up properly. So I’m still waiting for TELUS to respond to Uniserve.
Patricia