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JNDBReid's avatar
JNDBReid
Friendly Neighbour
2 months ago
Solved

Land line not working

Since at least last Saturday my land line at [mod edit - private info] has not been working, with the phone signalling "no line." Since this is my only phone, I have been trying to notify Telus of th...
  • JNDBReid's avatar
    JNDBReid
    2 months ago

    Problem fixed by a Telus technician, not on Saturday as scheduled but today (Monday) late a.m. to early p.m. Unfortunately the only place the phone will now work is one that is decidedly inconvenient for me. But at least it's working again. Thanks once more for your help.

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 months ago

Have you attempted the troubleshooting steps here: https://www.telus.com/en/support/topic/home-phone/fix-issue/home-phone-issues?INTCMP=Tcom-support_fix-issue_home-phone-issues

  • JNDBReid's avatar
    JNDBReid
    Friendly Neighbour
    2 months ago

    Yes, I have. Nothing made a difference,

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      2 months ago

      Ok, can you send us a private message and we'll do our best to help. 

      • JNDBReid's avatar
        JNDBReid
        Friendly Neighbour
        2 months ago

        How do I send you a private message? Please let me know.

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