Forum Discussion
Lagging channel changing +... on Optik TV
Anyone else experiencing a 7+ second lag when changing channels, switching between apps and other such functions. It's also accompanied by a blank screen with a green rotating circle in the bottom r...
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Official Support Team
Official Support TeamHey Optikal_Speak - Is the issue still happening? What sort of troubleshooting have you done so far?
Yes issue is ongoing.
I have (3) boxes. Tried unplugging/ rebooting, etc. Reluctant to do factory reset as it seems to be a system issue as opposed to box specific.
The issue is continuing for me as well. I use 2 boxes regularly and about 2 weeks after receiving I went back to hard wired ethernet cable as opposed to wireless hoping this would speed up overall performance. It hasn't. I too did an unplug and reboot with no success.
Are you also experiencing the double recording of the same programs, same timeslot? One with the title and accompanying details and another with like E2100000000... essentially a duplicate???
