Forum Discussion
Raceface
4 years agoNeighbour
Is this Telus or scammers
I received a text from 777222 today which reads this Hi it's TELUS. We have detected that your modem is nearing the end of its life, and would like to offer you a replacement so that you can get ...
Just_LH
4 years agoAmbassador
I will also add my 2c .
I have a T3200 with 25Mbps and no problem, can't see what could be better.
Also, using this type of communication is bad.
Spammers use this sending a text message that need a reply so I tell all (but old people) never reply to them.
Even I can't tell who it came from unless I search for it.
Sending me a text to check my account because there is an offer there would be ok, but the biggest telecom has not figured it out how to have message system inside the account. Even email is better as I can check what is happening on computer better. Phone is a bit of a black box to us older folks.
Dimo-X
Moderator
3 years agoThat's definitely sound advice. I know I had to coach my folks in similar fashion when it came to messages or communications that seemed suspect. In these types of circumstances it's definitely better to play it safe and call the Home service customer care team to verify the communication and whether it applies to said individual's account.