Forum Discussion
Raceface
4 years agoNeighbour
Is this Telus or scammers
I received a text from 777222 today which reads this Hi it's TELUS. We have detected that your modem is nearing the end of its life, and would like to offer you a replacement so that you can get ...
- 4 years ago
777222 is a legitmate short code used by our appointment manager. We are also running a proactive assurance campaign that covers hardware. When in doubt, please give us a call and outbound contact notes should be stamped into your account 🙂
inund8
3 years agoNeighbour
dru I received a similar text message, but it was saying I had a service appointment, but I have not been a telus customer in over 5 years, and have moved several times since I last had a telus account. Is it possible someone has stolen my identity and reopened my account?
- Dimo-X3 years ago
Moderator
Hi Inund8, it would be difficult to say without being able to dig further, but it is possible. Might be best to leverage some of the contacts at https://bit.ly/2XtuvVF