Forum Discussion
Is this Telus or scammers
I received a text from 777222 today which reads this Hi it's TELUS. We have detected that your modem is nearing the end of its life, and would like to offer you a replacement so that you can get ...
Chiming in. I got the notification via email, and said yes to the new hardware. I just got it a few days ago, and it's actually the same modem model I have now - T3200M.
Something probably went wrong on Telus' end. I don't see any need to replace my and (OP's) modem with the exact same model.
I also got my new T3200M several days ago. Actually, I haven't found any difference between the two T3200M.
Do we have to return the old one?- Nighthawk
Community Power User
It's entirely possible that the old T3200 was malfunctioning and Telus proactively offered a replacement before the old one got worse.
