Forum Discussion
Is this a legit Telus sales email address?
Hi everyone, I got a call from Telus. They mentioned Telus deployed the Fiber Optic network in my community and will give me great deal if I willing to switch from Shaw to Telus. In the past ...
Your best bet is to go on to the Telus chat, ask for an agent and confirm the legitimacy of the service.
https://www.telus.com/en/support/contact-us?linktype=ge-footer
I called Telus support and the lady told me it should be fine,since she can see my account number, Internet service agreement and the installation appointment on her end as well, which means whoever I gave my personal info to yesterday indeed used those info to generate the Telus account number and created the Internet service agreement for me. The lady told me only Telus employees have ability to do this.
It's just interesting that how Telus knows the owner of the phone number they called at 10 PM lives at this address and can speak the Mandarin. Yes, they literaly start speaking the Mandarin at the beginning of the call even before I saying anything.
