Forum Discussion
Solved
Is PureFibre 300/300 really at least 300Mbps
Last month I upgraded from PureFibre Internet 150/150 to PureFibre Internet 300/300. The Telus My Wi-Fi App speed test with 150/150 consistently showed download speeds of 179-185Mbps and upload spee...
Call and schedule a service call. They’ll probably do some basic troubleshooting first.
Are you testing with a hard wired connection not Wi-Fi? You shouldn't have an issue hitting 300/300.
- Testing with Ookla for Windows. My wired connection consistently gives 170MbpsSent from my smartphone.
When the tech did the install he should have left his card if you had any issue(s). Have you called him?
- My service was installed 4 years ago. I might still have the tech's card. I just changed to 300/300 from PureFibre 150/150. I used to get consistent download speeds around 180Mbps on the old plan.I thought I should be getting similar results greater than 300 Mbps with the new plan but it is not happening.
