Forum Discussion
Djice00
6 years agoNeighbour
Internet usage warning - unlimited data plan
I have the Unlimited Data plan on my home internet and today I received an email warning that I have exceeded my monthly internet data allowance. When I sign into my account everything looks fine. ...
- 6 years ago
Did you recently change to unlimited? It may be that the notification settings have not been updated.
There have been previous reports of similar happening in error.
telusdetective
6 years agoHelpful Neighbour
When you log in to your Telus account, on the page where it shows how much data you've used, does it say "Unlimited" below it? When I first got the unlimited plan, they forgot to change something, and it below the data usage bar, it still showed "XX of XXX monthly data allowed" (or something like that ... sorry, Telus site is screwed right now and I can't access that page).