Forum Discussion

Neighbour

2 years ago

Internet is out. Red light on modem.

Internet went out at around midnight. It’s now 4 am and still not working. Tried restarting the modem several times to no avail. Just had a solid red light on my modem. Doesn’t say there is an outage...

TELUS_Support

Official Support Team

2 years ago

If rebooting the NAH doesn't resolve the issue, your best bet as Nighthawk mentioned would be to reach out to our Tech Support team directly so they can investigate through the network from their side.

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Forum Discussion

Internet is out. Red light on modem.

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