Forum Discussion
Internet, Home Phone & Security
I have fibre Internet, home phone and Telus security. Whenever my Internet goes down my home phone is also down. Can’t dial out or receive calls and the phone is basically dead until the Internet come...
Telus security normally uses your wifi connection. If that connection is lost, it falls back to its cellular backup.
Our security system was originally from ADT and Telus bought them out and nothing has changed except for the billing. It was wired to call out on a landline. As far as I know there never was a wifi or cellular connection on it. Even if it was on wifi, if the Internet is down, it still wouldn't work.
