Forum Discussion
Styler
7 months agoNeighbour
Internet cuts out
We are new to Telus, and have found out internet shuts down multiple times a day. any thoughts on how to fix this?
FuzzyLogic
Community Power User
7 months agoCan you elaborate? Is it wifi or does your router lost it's internet. Any additional would be helpful.
- Styler7 months agoNeighbourRouter cuts out.
Affects both wireless and hard wired things.
Turns out… we were given the wrong modem. A new one will be installed on Friday. Hopefully that will fix the issue.
Thanks!
Sent from my iPhone- TELUS_Support7 months ago
Official Support Team
Great, thank you for letting us know. Please don't hesitate to reach out to us here if you encounter any further issues. Appreciate your patience!