Forum Discussion
Installation times being cancelled
I ordered a Fibre internet connection on March 13th, and I still do not have service. The property had fibre installed to a house that is being demolished. I am trying to install internet in the newl...
A-B
Community Manager
Community ManagerYou can call our team directly at 1-844-372-8559 to inquire further, or reach out to our social media channels if you'd like for our team to look into this with you!
Hi A-B, that was not the installation team phone number. You sent a phone number for the Telus call center, but that has proven several times to be unhelpful. Please send the direct number of the actual techs attending my site in Victoria, BC. I need to actually talk to a person who can change the notes that the techs receive so they don't cancel my appointment again.
- A-B
There unfortunately aren't direct numbers for regional areas.
