Forum Discussion
Sj7
10 months agoNeighbour
Immediate Action Required: Unjust Activation Char
I am writing to demand an immediate resolution regarding the unjust activation charge that has been applied to my account. This charge is in direct violation of the promotion I signed up for, where t...
TELUS_Support
Official Support Team
10 months agoHello Sj7, we'll need more information regarding this situation. Which service is this about and where/how did you signed up for the offer? Were you able to contact the proper support team in regards to your request? Thanks!
Sj7
10 months agoNeighbour
This was for Home internet service. Signed up at a promotional event at my condo. Yes, I did contact the support. They were rude, and were only bothered to put their answer on record, rather than listening to my problem.
- TELUS_Support10 months ago
Official Support Team
Thanks, we'll send you a private message shortly.