Forum Discussion
Sj7
8 months agoNeighbour
Immediate Action Required: Unjust Activation Char
I am writing to demand an immediate resolution regarding the unjust activation charge that has been applied to my account. This charge is in direct violation of the promotion I signed up for, where t...
TELUS_Support
Official Support Team
8 months agoHello Sj7, we'll need more information regarding this situation. Which service is this about and where/how did you signed up for the offer? Were you able to contact the proper support team in regards to your request? Thanks!
Sj7
8 months agoNeighbour
This was for Home internet service. Signed up at a promotional event at my condo. Yes, I did contact the support. They were rude, and were only bothered to put their answer on record, rather than listening to my problem.
- TELUS_Support8 months ago
Official Support Team
Thanks, we'll send you a private message shortly.