Forum Discussion

FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
6 years ago

I just learned Telus is migrating webmail to Gmail!

I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
SmoresGuy's avatar
SmoresGuy
Icon for TELUS Team Member rankTELUS Team Member
6 years ago

Hey dehle 

 

Was this content stored on your PC? Often when mail is downloaded it is also deleted from the server and no longer visible online, only to be viewed on your PC. You should be able to see this email in your application until the old folder structure.

LarryS's avatar
LarryS
Neighbour
6 years ago
Hey SmoresGuy
How do I open my Microsoft 365 Outlook app which is frozen and won't even open the minute my Telus e-mail account was migrated to Google (without my permission) and I was assigned a Gmail address (which I didn't want)? I would like to try all the advice offered by you and others to see if I can recover ALL my contacts and e-mail addresses. I no longer have anything good to say about Telus!!!
  • WW1's avatar
    WW1
    Neighbour
    6 years ago

    Anyone else receiving 2 copies of each email with Outlook 2016. One in the inbox and one in the Gmail/Important box? So far I have not found a solution.

    • Dave49's avatar
      Dave49
      Organizer
      6 years ago

      Yes me too. sometimes it's the only way I can get my email on Outlook is to open the 'Important' folder and suddenly all the emails for that past 8,10,12 hours come through. Clearly Microsoft and Gmail are not playing nicely! It's like Outlook is now constipated...

      • testycal's avatar
        testycal
        Neighbour
        6 years ago

        this is buried in  q and a....what does this mean in practical terms if I want to continue with outlook?

         

        Can I still use my email program (e.g. Outlook, Apple Mail etc.) and how do I configure it?

         

        While we do recommend using the Gmail and Google Calendar apps for the best experience, you can configure the most popular email programs (such as Outlook) to access your TELUS email account powered by Google. You will have to follow some steps. For instructions on how to configure the most common email programs visit Set up Email On a Computer.

Related Content