Forum Discussion

KQX's avatar
KQX
Helpful Neighbour
2 years ago

I already cancelled my account. Why did the installatio team go to my house

Hello, there were a lot of back and forths trying to get my internet set up by optic fibre team for months.    Up to the point where now I decided NOT to go with telus. Cancelled my telus internet ...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Hey KQX - our vendors most likely went out to install the fibre drop even though you cancelled so the work is done if you change your mind later down the road. Send us a message if there is anything we can do to help

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