Forum Discussion
M1-
2 years agoOrganizer
How to watch Telus TV+ on PikTV Box
Hello just trying to find out how to watch "Telus TV+" and "Telus Films & Series" on PikTV box? Zero info on the Telus website or through the chatbot. Thanks
16 Replies
- M1-Organizer
TELUS_Supporthelped fix this (in the back end?) last time but it's happening with my new subscription. Please help. Also can Telus fix this once for all so I don't need to call for help every time?
- TELUS_Support
Official Support Team
M1- Can you elaborate more on what issues/errors you're getting? Thanks in advance 🙂
- M1-Organizer
Hi it's the same issue as last time (see my Decdember post above):
Telus keeps emailing me about activating Telus Films.& Series; when I clicked on Activate, it took me to https://telustvplus.com/#/ No option to activate anything even after I logged in. When I go back to the Subscription screen and it still shows the same (see pic).
How do I activate Telus Films & Series?
How do I check if it is activated or not?
- Nighthawk
Community Power User
The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. The current TELUS TV-21T set top boxes would have come with Telus TV+ already installed. They would have been provided to all PikTV box holders as a replacement. If you look at the sticker on the underside of the box, what model is listed there?
- M1-Organizer
Hi it's the current model TELUSTV-21T. I noticed there was a "Telus TV+" in the top left corner of the home screen but not clickable; not sure if it was there before my subscription.
It also has a few extra live channels than before; is it what Telus TV+ is about?
And how about "Telus Films & Series"?
- TELUS_Support
Official Support Team
TELUS TV+ is a next-gen streaming TV platform. The packages will be different and you'll gain a new library that highlights indie and TELUS sponsored content.
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