Forum Discussion
Concerned_About
2 years agoNeighbour
How do you get Telus to do customer service they brag about
So, I have been wasting away my life for 2 months trying to get Telus to replace one of their broken Lock Boxes in our Condo Complex. This lockbox holds the keys to our communication room so technici...
Concerned_About
2 years agoNeighbour
I have heard your empty promises soo many times. Do not contact me unless you have a definite 100% fixed date for the installer with the lock box.
I simply do not want anymore excuse or fake promises or apologies, they are empty words.
Contact can be
address is (removed personal info), the case has been going on since Sept 7th.
The phone number also attached to the file is (Removed personal info)
Thank You,
Ken
TELUS_Support
Official Support Team
2 years agoTo ensure we can assist you with your specific case and authenticate your account, we require a private message. This helps us verify the account details securely so that we can address your concerns more effectively.
Please send us a private message and we will prioritize getting this matter resolved for you as quickly as possible.
- Concerned_About2 years agoNeighbourI already did with the informationThank You,Ken