Forum Discussion
cpantelis
TELUS Team Member
5 years agoGoogle Maps - How to solve Organization Administrator issue
Hey everyone! We’ve noticed a few threads pop up from customers having trouble getting access to their Personal Google account data (Google Drive, Docs, Sheets, Photos, YouTube, etc.).
This iss...
rskinner
5 years agoNeighbour
So far does not work. I've tried the gtempaccount thing but the response is the account cannot be found.
Any options, ideas??
- Knine5 years agoNeighbour
I have had the same issue. Google will not let me set up a temp account.
Since the migration we have not been able to access our blogger website, YouTube or docs. "No access, contact your administrator "
We have previously used our Telus email to access our Google accounts. Telus business support has been no help. Told me to find an I T person!
Any ideas?
- FuzzyLogic5 years ago
Community Power User
As someone who never had a Google account prior to the Telus migration I don't think this will work for people who didn't previously have a GMail account. Alternatively you can create a Google account and then follow these instructions.
I found simply logging out of my Google hosted Telus email restores access to the Google services. I normally use Outlook to access my email which alleviates the issue when using web based email.
Alternatively using a second InPrivate (Edge) or Incognito (Chrome) window will let me access these services while logged into Telus webmail.
- NFtoBC5 years ago
Community Power User
Were you previously using your telus.net email address as your Google login, and you login to the new telus service with that same address? If so, it seems strange you would get an ‘address not found’ error.
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