Forum Discussion
Fiber migration: Long-distance plan removed and $25 monthly increase
We’ve been moved to fibre, a forced move since we were happy with copper and our agreements and bills till last October.
Everything needs to be updated and we agreed, even if it was so difficult, t...
Because I can’t insert the pic of the back of the letter sent to us, I copied and pasted it
Frequently asked questions:
Q: Is there any cost to transfer to TELUS PureFibre?
A: No. We value your business and this transfer will come at no cost to you.
Q: Will the cost of my existing services change when I transfer them to TELUS PureFibre?
No. The cost of your current services will not be directly impacted by this migration.
Q: Will there be a change to how I use my home services?
A: How you operate your home services will remain the same. This transfer only improves the TELUS network that supports your services.
Nonetheless Telus has changed our services taking away our long distance plans
