Forum Discussion
MrSL
2 years agoRockstar
ERR_PLAYER_P204
This is for the TelusTV-21T cloud recording STB. Great start to the year Telus... I have had this error at least 3 times now when trying to playback a recording. Latest and current error is f...
MrSL
2 years agoRockstar
Optik-Kate Guess I spoke too soon with my glowing feedback following a 2 1/2 hour telephone conversation with Blaise in Tech support.
Been waiting over 5 weeks for my promised free Wi-Fi plus equipment (because it was deemed a Tech issue) . Never arrived. Never updated. Not surprised LOL.
No option but to try support again! After spending hour or so on chat was disconnected during a transfer - convenient eh(?).... Same old, same old, so requested a telephone call back this time. Long story short. Got call back - NOT being sent equipment 'free of charge' now being sent another replacement TelusTV-21T box see if that's the problem and if not, well maybe or maybe not loyalty dept will see what else can be done.... Getting Deja Vu đ
The gentleman I spoke to was very polite, as was I. I sympathized with him. Been there, done that, just doing the job as best they can, nothing personal! Explained I was not prepared to go thru another 2 1/2 hours of same old questions...
So like the rest of TELUS - Smoke and Mirrors - looks great but fails to deliver time and time again!
The saga continues...
As does the P204 & P201 errors...