Forum Discussion
Elderly billing overcharge resolution difficulties
the worst company I have ever dealt with. Customer service is beyond horrible. They overcharged my elderly father and I cannot speak with ANYONE about getting the bill adjusted. I am constantly trans...
TELUS_Support
Official Support Team
Official Support TeamWe’re deeply sorry to hear about your experience and the frustration it has caused. This is absolutely not the level of service we aim to provide, and we sincerely apologize for the difficulties you and your father have encountered. Please send us a private message with the details, and we'll do our best to help.
Empty promises. You have done NOTHING to resolve any issues. Your company should be ashamed of its predatory business practices
