Forum Discussion
Doorbell Not Saving Clips
Hi, We recently installed our doorbell camera and have noticed a few things. The notification does not specifically let us know that its for the doorbell (just says outdoor camera) and we noticed th...
I'm not exactly sure what lead us to the solution, but we got there! I believe we did a factory reset, logged out of the app then back in again. It's now saving our clips and notifying us, so it's a win! Thanks for your reply
TELUS_Support
Official Support Team
Official Support TeamAmazing, thanks for the update. Please don't hesitate to send us a private message if anything further occurs and we'll be here to help. Appreciate your patience!
